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Terms and Conditions
Member Privileges   
  • Earn Diamond Club (DC) points for each stay
  • Redemption against future bookings
  • Points are only awarded on the members room
  • Earn 100 DC point for every Rs1000/- spent. 10% of the room bill value will be converted into Diamond Club points
  • Free stay against reward points at any of the Heritance Hotels and Resorts and Aitken Spence Hotels in Sri Lanka
  • Room upgrades against reward points
  • Special recognition to all members at the hotel
  • Purchase gift vouchers against reward points
  • Special offers and regular newsletters for DC members
  • Priority bookings
  • Ability to transfer DC points to non members
 

Terms & Conditions

  • Spend a minimum of Rs.20, 000 at any of the Heritance Hotels and Resorts or Aitken Spence Hotels in Sri Lanka for membership eligibility. Diamond points will be calculated from the first stay onwards
  • Redemption of points will be to any value of the points earned to be utilized as desired
  • Points will be rewarded on the room bill value for over night stays only
  • DC points accumulation can only be to an individual booking
  • Accumulation of DC points will not apply to charges incurred at the hotels spa or any other group functions or outings
  • DC points have no cash or monetary value and are specially provided for rewards and promotional use. Charged in connection with group bookings, banquets or other catering functions are not eligible for reward points
  • Participation in the programme is open to all resident Sri Lankans and expatriates residing in Sri Lanka
  • The member NIC/Passport shall be presented at the time of making reservations at the participating hotels to be eligible for offers or to accumulate points
  • Membership becomes active once a member starts earning points. If the member has zero activity for a period of 12 months, the account will be closed and all reward points will be forfeited
  • DC membership programme is owned, operated and administrated by Aitken Spence Hotel Managements (Pvt) Ltd (ASHM). The DC member card remains a property of ASHM
  • ASHM has the right to change, limit, add or delete any of the programme rules, conditions, benefits, awards or award levels, or hotel award categories pertaining to the programme, in whole or in part at any time, at its sole discretion, with or without notice, even thought changes may affect the value of the points, awards or earning ability accumulated.
  • ASHM may, among other things, withdraw, limit, modify or cancel any awards: increase the points or earning ability required for any award: modify or cancel any award; modify or regulate the transferability of awards or benefits; add hotel award blackout dates; or limit the number of rooms available for reward point redemption at any or all destinations.
  • ASHM reserves the right to restrict, suspend, discontinue or cancel this programme at anytime. If ASHM chooses to terminate the programme, ASHM will provide notice to the active members one month in advance
  • ASHM reserves the right to cancel accumulated DC Points, suspend your membership privileges or terminate your membership at any time with immediate effect, confirmed by written notification to you if, in our sole discretion, you have acted in a manner inconsistent with applicable laws or ordinances, acted in a fraudulent or abusive manner, breached any of these Terms and Conditions, engaged in fraud or abuse concerning DC Points, award usage or membership privileges and benefits.
  • Members participating in the programme do accept and explicitly authorize that their personal information which is supplied in the application forms shall be administered and managed by ASHM for membership records, guest service, advertising, marketing and communication. Participants in the programme are automatically registered into the mailing list of ASHM.
  • This membership program is the property of Aitken Spence Hotel Managements (Pvt) Ltd (ASHM) bearing registration No.PV126 and terminated by ASHM at anytime with or without notice.
  • The use of this membership is subject to the terms and conditions of the Diamond Club Membership programme which may be changed from time to time
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